Warranty

Ladped 24-Month Warranty

All Ladped products are covered under our manufacturer’s 2-year all-inclusive warranty for the original owner against all manufacturing defects.

Batteries & Motors

6 months warranty on batteries and motors.

Claims Process

All claims to this warranty must be made through Ladped. and submitted to support@ladped.com. Proofs of purchase and photos or videos of the damaged product are required with any warranty request. Before making a warranty claim, we suggest that you contact us at support@ladped.com as there may be a simple fix for your problem. Valid warranty claims will be processed through Ladped within 2 years of initial purchase.

Ladped will not replace any part without first seeing photos or video of the damaged product. Customers need to provide us with evidence by email.

Shipping Damage Claims

In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact support@ladped.com and provide us with photo or video proof.

NOTICE: we will not accept Shipping Damage Claims later than 7 days from receipt of products.

Limitation of Damages

Except to the extent prohibited by applicable law, Ladped shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even when Ladped has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.