Return & Refund Policy
Return & refund policy
RETURN
If you are unsatisfied with your purchase, but there are no problems on the item, Ladped return policy allows you to return the product purchased on ladped.com within 30 days counting from the date of receipt the delivery package. In this case, you will need to pay for the return costs yourself.
Returns will not be accepted for any products that show abnormal wear & tear or physical damage. This also includes missing parts or accessories sold with the product.
If an item arrives defective, Ladped will exchange it for a working product and provide a return shipping label for the defective product at no cost to the customer. Please contact us immediately by support@Ladped.com for return address or return label. Ladped will responsible for the return shipping cost of the package returned.
Once the returned item arrives back in Ladped’s warehouse for inspection, the refund or exchange process will begin.
REFUND
For returned items or items for exchange, we will need 3-6 business days upon receiving your item(s) to process the solution.
After this time, the refund time frame is as below:
- Paypal account refunds: Up to 48 hours
- Credit card refunds: Between 7-14 business days