Repair

IN-WARRANTY REPAIRS

If you are within Ladped warranty period of 30 days to 2 year, here are the following steps to repairing your Ladped:
1. Contact us(support@ladped.com) to file a repair claim.
2. Ladped agent will verify your purchase.
3. Ladped will offer repair and troubleshooting.
4. Ladped can send you parts or repair it for you.
5. Ladped agent will create a repair order.
6. Ladped will send you a shipping label and repair order terms.
7. Your product arrives at the Ladped service centre and get repaired.
8. Ladped will then send your product back.

OUT-OF-WARRANTY SERVICE

If you are out of Ladped warranty period, here are the following steps to repairing your Ladped:
1. Contact us(support@ladped.com) to start a repair, purchase the repair service for your Ladped. The cost is for shipping and labor. Ladped will invoice you for any additional parts needed.
2. Ladped agent will create a repair order.
3. Ladped will send you a shipping label and repair order terms.
4. Your product arrives at the Ladped service centre and get repaired.
5. Ladped will then send your product back.